Terms of service

Terms and Conditions

1. Introduction
INSTA HEALTH ("we," "us," or "our") operates an online platform (https://instahealth.store/) offering certified health and wellness products. By accessing or using our service, you ("User") agree to comply with these Terms and Conditions ("Terms").

 

2. Acceptance of Terms
By using INSTA HEALTH, you confirm your acceptance of these Terms and any future amendments. These Terms are effective as of the date posted above. Continued use constitutes ongoing agreement.

 

3. Eligibility
To use our service, you must:

  • Be at least 18 years old (or have parental/guardian consent if underage).
  • Have the legal capacity to enter into binding contracts in your jurisdiction.

 

4. Use of Service

Permitted Uses:

  • Purchasing products for personal/non-commercial use.
  • Accessing information about health products.

 

Prohibited Uses:

  • Misusing the site (e.g., hacking, scraping, fraud).
  • Reselling products without authorization.
  • Uploading harmful/violent content.

 

5. User Obligations
You agree to:

  • Comply with all applicable laws (e.g., health regulations).
  • Not impersonate others or provide false information.

 

6. Payment Terms

  • Pricing: All prices are in MYR and subject to change.
  • Payments: Processed via secure third-party gateways (Razorpay & PayPal).
  • Refunds: Governed by our Refund Policy.

 

7. Intellectual Property
All content (logos, text, graphics) is owned by INSTA HEALTH or licensors.
Users may not reproduce, modify, or distribute our IP without written permission.

 

8. Privacy and Data Use
Your data is handled per our Privacy Policy. We collect information to:

  • Process orders.
  • Improve services.
  • Comply with legal requirements.

 

9. Limitation of Liability
We are not liable for:

  • Indirect damages (e.g., lost profits).
  • Product misuse or third-party actions.
  • Users indemnify us against claims arising from their breach of these Terms.

 

10. Termination
We may suspend or terminate your access if you:

  • Violate these Terms.
  • Engage in fraudulent activity.
  • Upon termination, you lose access to any pending orders.

 

11. Amendments to Terms
We reserve the right to update these Terms. Changes take effect upon posting. Continued use signifies acceptance.

 

12. Dispute Resolution
Disputes will be resolved through negotiation or mediation in Malaysia. If unresolved, disputes may proceed to courts in [Kuala Lumpur].

 

13. Force Majeure
We are not liable for delays/cancellations due to:

  • Natural disasters.
  • Pandemics.
  • Government restrictions.

 

14. Governing Law
These Terms are governed by the laws of Malaysia.

 

15. Contact Information
For questions, contact:
📧 Email: hello@instahealth.store